Instagram Stories not loading? Find out how to fix it!

Having trouble viewing stories? Find out what to do when Instagram Stories won't load!

You don't need to be the most connected person in the world to know that one of the most popular social media tools today is Instagram stories.

Despite having been the target of certain reservations after its emergence back in 2016 – since the tool was created especially to compete with Snapchat, one of the social networks that was booming at the time – and having had a timid beginning, the tool became increasingly popular and, today, is one of the main and most emblematic features of the social network.

But what do you do when your Instagram stories won’t load and you can’t see the content from the accounts you follow? We’ll find out in today’s article!

Here, in addition to showing you some options that may be the cause of this loading error, we will also give you tips on how to solve it and get back to watching your stories without interruptions!

What are Instagram Stories?

You know those quick and fun posts that appear at the top of social media, like Instagram and Facebook? The ones that only last 24 hours and then disappear? These are the famous stories! It's like a way to share quick, funny moments or even serious things, but in a lighter way.

You can post photos, videos and even decorate everything with stickers, drawings and texts. The cool thing is that stories give a little bit of an exclusive feel, because they don't stay there forever.

As we mentioned here, stories started on Snapchat, but soon everyone wanted to ride this wave together and, nowadays, you can find stories on Instagram – the social network where the term became popular – Facebook, TikTok and even on Twitter, where the feature was changed to fleets, but ended up having a short season on the platform, being removed from the network.

Instagram Stories not loading? Find out how to fix it!

Are you browsing social media and your Instagram Stories won't load? Find out what it could be and how to solve this issue quickly and easily!

Check if your device is connected to the internet

One of the main reasons that can cause difficulties when accessing stories on Instagram – or even when performing other actions on the platform, such as sharing a photo on the feed or story – is the lack of an internet connection.

It is essential to check whether your cell phone is properly connected to the network, and if it is, check the modem cables, restart the modem and see if this resolves the issue.

If this approach is ineffective, you will need to contact your telephone operator and request assistance in resolving the problem or schedule a visit from a technician to diagnose any possible issues.

If you are using a 4G network, your location may have a lower signal quality. In this case, moving to a higher location with fewer obstructions can minimize external interference, allowing you to view your stories regularly.

Instagram Stories not loading? Try updating your Instagram version in your app store

Another factor that may be hindering you when uploading your stories is the version of Instagram installed on your cell phone.

It is essential to always keep the latest version of the application on your device and perform all necessary updates to avoid any obstacles when publishing your photos smoothly.

To update, simply go to the corresponding app store, be it the Apple Store or the Play Store. Search for the name of the app and check if there is a pending update or a new version available for download. If there is, simply update and see if the problem is resolved.

A discrepancy between your phone's time and the application server's time

Here's a tip that many people don't know, but can directly influence the way Instagram stories load on your device: the time difference between your smartphone and the Instagram server.

Although many people don't know it, this is usually one of the main reasons why Instagram Stories don't load. This discrepancy – which is very easy to resolve – can end up harming the user experience, preventing the Stories from loading correctly.

To fix the time on your cell phone, follow the steps below:

On iPhone: Settings > General > Date & Time. Check the Automatically option;

On Android: Settings > Date & Time. Check the Automatic option.

After performing this update, try restarting the app. If everything is correct, this problem will be resolved and you will be able to continue watching your Instagram stories normally.

Try putting your phone in and out of airplane mode

Another quick and easy tip that can help solve your problem when loading Instagram stories is to put your phone in airplane mode, wait 10 to 15 seconds and then take it out of that mode.

This way, the cell phone will restart all connections, which may solve your problem.

Instagram Stories not loading? Contact Instagram Support

If you have explored all the above-mentioned alternatives without success, and are still facing difficulties in loading your stories, it is time to contact the Instagram support team.

Within all applications, there is a support system available (some effective and others not so much) to assist with issues related to the application.

Instagram’s support is widely recognized for its quality, ensuring that you have access to people who can solve your problem. If you’ve tried every possible approach on your end, it’s possible that it’s a bug or internal issue with the app that only they can resolve.

Within the app itself, there is a section called “Report a problem” that you can access. In this space, you can detail the situation, indicating that you have tried several approaches without success. When you do this, the team will contact you with the aim of resolving the situation.

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